Frequently Asked Questions
Your guide to shopping with BESERK
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimates cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. Since we carry various alternative brands, we recommend checking the specific measurements for each item before purchasing.
Do you ship internationally?
Yes, BESERK ships worldwide. International shipping rates and delivery times are calculated at checkout based on your destination country.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options including Afterpay, Zippay, and Klarna.
How can I track my package?
Once your order has been dispatched, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.